Kevin Butanowicz, Jenifer Kuras, Carlene Millen, Mark Mitchell, Dr. Gonzalo La Cava, Vicki Evans Pare, Gail Williams, Shannon Armstong and Edwine Michel
Photo courtesy of The Palm Beach School District
The Florida Sterling Council announced the School District of Palm Beach County, Division of Human Resources as the recipient of the Governor’s Sterling Award for 2021.
The School District of Palm Beach County Human Resources Division provides services through its departments, including Employee and Labor Relations, Professional Development, Recruitment and Retention/Non-Instructional and Administrative Staffing, Professional Growth and Compensation and Employee Information Services for full-time, part-time and former employees.
Multiple quality improvement tools and techniques are employed in the Division’s operations that together form a systemic approach to performance excellence. Customer-focused services provided by the Division show optimal results and beneficial trends on customer satisfaction key indicators that exceed national customer service benchmark ratings across many of their core functions.
“Earning the prestigious Florida Governor’s Sterling Award is an honor and a testament that organizational visions can be achieved. Leading with a high performing team and a continuous improvement framework, our organization moved from transactional to transformational to improve outcomes of students and staff,” stated Chief of HR, Dr. Gonzalo La Cava.